If you want to return a part of your order, we will issue a new Return Voucher to replace your existing one. The rest of the amount will be refunded to your Credit or Debit Card. This could work in two ways:

If the value of the return is higher than the value of the voucher: 

Imagine an order with three products worth BHD 2 each, having a total value of BHD 6. The order was paid for with a Return Voucher or your My Credit balance worth BHD 3 as well a Credit or Debit Card. If you return two products, your refund of BHD 4 will be split between a Return Voucher (or My Credit balance if you’re a registered user) worth BHD 3 and a Credit or Debit Card refund worth BHD 1. 

If the value of the return is lower than the value of the voucher: 

Consider an order with three products of BHD 2 each, having a total value of BHD 6. The order was partly paid for using a Return Voucher or your My Credit balance worth BHD 3 and the rest of the amount was paid by Credit or Debit Card. If you return one product, you will receive a new Return Voucher (or My Credit balance if you’re a registered user) worth the value of one product, or BHD 2 in this case.

If you've used a Benefit Debit Card, your entire refund will go My Credit (for registered users) or you will receive a Return Voucher for the full elligible amount (for guest users).